Frequently Asked Questions
Everything you need to know about OUTRANKgeo and AI brand visibility.
General
What is OUTRANKgeo?
OUTRANKgeo is an AI brand visibility monitoring platform built for B2B SaaS companies. It tracks how often and how favorably your brand appears in AI-generated answers from ChatGPT and Claude — then gives you the data to improve those mentions over time.
What is Generative Engine Optimization (GEO)?
GEO is the practice of improving how often and how favorably your brand appears in AI-generated answers from tools like ChatGPT and Claude. Unlike traditional SEO, GEO focuses on AI citations and brand mentions rather than search engine rankings.
How is OUTRANKgeo different from traditional SEO tools?
Traditional SEO tools (Ahrefs, SEMrush, Moz) measure Google search rankings, keyword positions, and backlinks. OUTRANKgeo measures something entirely different: whether your brand is mentioned in AI-generated answers. As more B2B buyers research tools through AI chat, this is the visibility metric that matters for pipeline.
Which AI engines does OUTRANKgeo monitor?
OUTRANKgeo monitors ChatGPT (OpenAI) and Claude (Anthropic) — the leading AI platforms most commonly used by B2B buyers when researching software tools and solutions.
Who is OUTRANKgeo designed for?
OUTRANKgeo is purpose-built for B2B SaaS companies, growth marketers, and content teams who want to understand and improve their brand's presence in AI-generated recommendations. It's not an agency multi-client tool — it's built for brands monitoring their own presence.
Product
How does brand visibility scoring work?
Your visibility score is a 0–100 metric that reflects how often and how prominently your brand appears in AI-generated answers for your target queries. It weights mention frequency, query coverage, and position in AI responses. A higher score means AI tools are more likely to recommend your brand to a buyer.
How often does OUTRANKgeo scan AI platforms?
Scans run on a scheduled cadence — by default, weekly. This lets you track visibility trends over time and measure the impact of content or marketing changes on your AI brand presence.
Can I track competitors?
Yes. OUTRANKgeo supports competitive benchmarking. You can add named competitors and see how often they appear in the same AI queries as your brand — giving you a direct comparison of your AI visibility relative to the market.
Can I share reports with my team or clients?
Yes. OUTRANKgeo generates shareable public-link reports that you can send to stakeholders without requiring them to create an account or log in.
What is a query library and how do I use it?
The query library is a curated set of prompts that your potential customers might ask AI tools when researching your category. You pick the queries most relevant to your business, and OUTRANKgeo fires those queries at each AI platform to see whether your brand gets mentioned in the response.
What are hallucination alerts?
OUTRANKgeo flags responses where an AI model says something factually incorrect about your product — wrong pricing, wrong features, wrong company information. This is a unique capability not found in most GEO tools, and it helps you identify which AI platforms are spreading misinformation about your brand so you can take corrective action.
Pricing
Is OUTRANKgeo free?
Yes, OUTRANKgeo is completely free during our beta period. No credit card required. You can run scans, track visibility, and export reports without paying anything.
What is included in the beta?
The beta includes full access to all features: multi-platform scanning (ChatGPT, Claude), competitive benchmarking, hallucination alerts, shareable reports, and the query library. There are no artificial feature restrictions during beta.
When will pricing start?
We'll introduce paid plans after the beta period ends. Beta users will receive advance notice well before any changes, and early adopters will be offered special pricing. We're committed to being transparent about pricing transitions.
Will there be enterprise plans?
Yes. We plan to offer enterprise plans with features like team collaboration, custom scan frequencies, API access, SSO, and dedicated support. If you have enterprise needs now, reach out and we'll work with you directly.
Technical
Is there an API?
API access is planned for a future release. If your use case requires programmatic access to scan results or visibility data, contact us — we're gathering requirements for the API roadmap.
How accurate is the data?
OUTRANKgeo fires real queries at live AI platforms and records the exact responses. This means data accuracy reflects the real-time behavior of those AI models. AI responses can vary between queries, so we use multiple query runs and statistical aggregation to give reliable trend data rather than a single-point snapshot.
How does OUTRANKgeo handle data privacy?
We take data privacy seriously. Scan queries and brand data you enter are used solely to run your visibility analysis. We do not sell your data or share brand-specific results with third parties. See our Privacy Policy for full details.