Terms of Service

Last updated April 11, 2026

These Terms of Service ("Terms") govern your access to and use of the OUTRANKgeo website and AI brand visibility monitoring service (collectively, the "Service"), operated by OUTRANKgeo ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

2. Account Registration

To access most features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information to keep it accurate.
  • Maintain the confidentiality of your password and restrict access to your account.
  • Notify us immediately at support@outrankgeo.com if you suspect unauthorized use of your account.

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized access to your account caused by your failure to keep your credentials secure.

3. License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include the right to resell the Service, sublicense it, or create derivative works based on it.

4. Subscription and Payment

Access to the Service requires a paid subscription. By subscribing, you authorize us to charge the applicable fees to your payment method on a recurring basis through our payment processor, Stripe.

  • Billing cycle: Fees are charged in advance on a monthly or annual basis, depending on your selected plan.
  • Price changes: We may change subscription fees with at least 30 days' notice. Your continued use of the Service after a price change takes effect constitutes your agreement to the new fees.
  • Refunds: Subscription fees are non-refundable except as required by law or expressly stated in a separate agreement. Unused portions of a subscription period are not refunded upon cancellation.
  • Taxes: You are responsible for all applicable taxes. We will collect taxes where required by law.
  • Unpaid invoices: If payment fails, we may suspend or terminate your account after reasonable notice.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Scrape, crawl, or use automated means to access the Service other than through our supported APIs.
  • Upload or transmit viruses, malicious code, or any content designed to disrupt, damage, or gain unauthorized access to systems.
  • Interfere with or disrupt the integrity or performance of the Service or its infrastructure.
  • Attempt to gain unauthorized access to any portion of the Service or its related systems.
  • Use the Service in a way that could damage our reputation or the reputation of OUTRANKgeo.
  • Resell, sublicense, or commercially exploit the Service or its outputs without our prior written consent.

We reserve the right to suspend or terminate accounts that violate this section, without prior notice.

6. User Content

"User Content" means any brand names, keywords, configurations, and other data you submit to or through the Service.

You retain all ownership rights in your User Content. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your User Content solely to provide and improve the Service for you.

You represent and warrant that you have all necessary rights to submit your User Content and that it does not infringe any third-party intellectual property rights or violate any applicable law.

7. Intellectual Property

The Service, including its software, design, text, graphics, logos, and all other content created by us, is the exclusive property of OUTRANKgeo and its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you. "OUTRANKgeo" and associated logos are trademarks of OUTRANKgeo. You may not use our trademarks without our prior written consent.

8. Third-Party Services

The Service integrates with third-party AI platforms (including OpenAI, Anthropic, and Perplexity) and other service providers (including Stripe, Supabase, and Vercel). Your use of these integrations may be subject to the terms and privacy policies of those third parties. We are not responsible for the content, practices, or availability of third-party services.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure, or that any defects will be corrected. Scan results reflect the responses of third-party AI systems at the time of the scan and are not guaranteed to be accurate, complete, or up to date.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUTRANKGEO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless OUTRANKgeo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any rights of a third party.

12. Termination

You may cancel your account at any time by accessing your account settings or by contacting support. Cancellation takes effect at the end of the current billing period.

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, if you breach these Terms or if we cease to operate the Service. Upon termination, your license to use the Service will immediately cease.

Sections 6 (User Content ownership), 7 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 13 (Governing Law) survive any termination of these Terms.

13. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.

Any legal action or proceeding relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of those courts.

You and OUTRANKgeo agree to resolve disputes on an individual basis only. Neither you nor OUTRANKgeo will bring a class action, class arbitration, or other representative proceeding against the other.

14. Changes to These Terms

We may revise these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OUTRANKgeo regarding the Service and supersede all prior agreements, understandings, and negotiations relating to the subject matter hereof.

16. Contact Us

If you have questions about these Terms, please contact us at: support@outrankgeo.com